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Privacy Policy

Last updated: December 2024

1. Introduction

mahlzig ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our gaming platform at mahlzig (the "Service").

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address (if you contact us)
  • Age Verification: Confirmation that you are 18 years or older
  • Game Preferences: Games played, scores, and preferences
  • Technical Information: IP address, browser type, device information

2.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

  • Log data (pages visited, time spent, clicks)
  • Device information (browser type, operating system)
  • Cookies and similar tracking technologies
  • Game performance data (scores, achievements)

3. How We Use Your Information

We use your personal information for the following purposes:

  • Service Provision: To provide and maintain our gaming platform
  • Age Verification: To ensure compliance with age restrictions
  • Game Enhancement: To improve game performance and user experience
  • Analytics: To analyze usage patterns and optimize our Service
  • Communication: To respond to your inquiries and provide support
  • Legal Compliance: To comply with applicable laws and regulations

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent (e.g., for cookies)
  • Legitimate Interest: To improve our Service and ensure security
  • Contract Performance: To provide the gaming services you request
  • Legal Obligation: To comply with age verification requirements

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

5.1 Types of Cookies

  • Essential Cookies: Necessary for the Service to function
  • Analytics Cookies: Help us understand how you use our Service
  • Preference Cookies: Remember your settings and preferences

5.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who assist in operating our Service
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given explicit consent

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Staff training on data protection

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Game Data: Retained for the duration of your use of the Service
  • Analytics Data: Retained for up to 2 years
  • Contact Information: Retained until you request deletion
  • Legal Requirements: Retained as required by applicable law

9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests
  • Rights Related to Automated Decision Making: Not to be subject to automated decisions

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

10. International Data Transfers

Your personal data is primarily processed within the UK. If we transfer data outside the UK, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by the UK government
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes

11. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@mahlzig.com

Address: mahlzig Privacy Team, UK

Data Protection Officer: dpo@mahlzig.com

14. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the UK's data protection authority:

Information Commissioner's Office (ICO)

Website: ico.org.uk

Phone: 0303 123 1113

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